Terms and Conditions

Scope of These Terms

These Terms and Conditions ("Terms") govern your access to and use of the Craftnotion website at www.craftnotion.com (the "Website") and your general interactions with Craftnotion Private Limited ("Craftnotion," "we," "us," or "our") through the Website, including submitting an inquiry, requesting information, or applying for a role.

These Terms do not, by themselves, create, define, or modify the scope, price, timeline, deliverables, or any other term of an actual software development, design, or consulting engagement. Any such engagement is governed exclusively by a separately negotiated and mutually executed agreement, such as a master services agreement, statement of work, or written proposal accepted by both parties (each, an "Engagement Agreement"). If anything in these Terms conflicts with an Engagement Agreement you have signed with us, the Engagement Agreement controls for that engagement.

Definitions

"Craftnotion," "we," "us," or "our" refers to Craftnotion Private Limited, a company with its registered office in Hyderabad, Telangana. "Client," "you," or "User" refers to any individual or business accessing the Website or engaging, or seeking to engage, Craftnotion's services. "Services" means the software development, product engineering, design, or consulting work Craftnotion performs for a Client under an Engagement Agreement. "Deliverables" means the specific work product Craftnotion agrees in an Engagement Agreement to create and deliver to a Client.

Use of This Website

By accessing or using our Website, you agree to:

• Provide accurate and current information when submitting inquiries or project briefs.
• Use our website and services only for lawful, authorized business purposes.
• Refrain from reverse-engineering, scraping, or compromising the security of our systems or client software solutions.
• Not attempt to gain unauthorized access to any account, system, or network connected to the Website.
• Not use any automated system, including bots or scrapers, to access the Website without our prior written consent.

We may suspend or restrict your access to the Website at our discretion if we reasonably believe you have violated these Terms.

Service Engagements Are Governed Separately

No Service engagement is formed merely by browsing the Website, submitting a contact form, or receiving general information or an indicative proposal from us. Service descriptions, process explanations, pricing indications, and case studies on this Website are provided for general information only and do not constitute a binding quote, guarantee, or offer capable of acceptance. A binding obligation to perform or pay for Services arises only once both parties sign an Engagement Agreement.

Client Obligations

When you engage Craftnotion for Services, you agree to:

• Provide accurate, complete, and timely information, content, and decisions reasonably required for us to perform the Services.
• Obtain and maintain all rights, licenses, and consents necessary for any content, data, credentials, or third-party materials you provide to us.
• Designate an authorized representative empowered to approve scope, deliverables, and changes on your behalf.
• Provide timely review, feedback, and approvals; delays in doing so may affect timelines and cost.
• Safeguard any credentials, access, or systems shared with us and notify us promptly of any suspected compromise.
• Comply with applicable law in your use of the Services and any Deliverables, including data protection, export control, and industry-specific regulatory requirements that apply to your business.

We are not responsible for delays, defects, or additional costs caused by inaccurate, incomplete, or late information, decisions, content, or approvals from you or your representatives.

Intellectual Property Rights

• Background IP. Craftnotion retains all right, title, and interest in its pre-existing tools, frameworks, libraries, methodologies, internal know-how, and any general, non-client-identifying components or techniques developed before, during, or independently of an engagement ("Background IP"). Nothing in these Terms or an Engagement Agreement transfers Background IP to a Client, and Craftnotion may reuse Background IP across other engagements.
• Client Deliverables. Ownership of Deliverables created specifically for a Client under an Engagement Agreement transfers to the Client only upon Craftnotion's receipt of full and final payment for the applicable engagement, as specified in that Engagement Agreement. Until full payment is received, all rights in the Deliverables remain with Craftnotion.
• Third-Party and Open-Source Components. Deliverables may incorporate third-party or open-source software, libraries, fonts, or assets, each governed by its own license terms. Craftnotion does not warrant ownership of, and is not responsible for the terms of, such third-party components.
• Website Content. All content, branding, designs, and materials displayed on this Website are the intellectual property of Craftnotion or its licensors and may not be copied, reproduced, or used without our prior written consent, beyond normal browsing.
• Portfolio and Case-Study Use. We will not publicly identify a Client, or describe an engagement in enough detail to identify it, without that Client's prior written permission.

Confidentiality

Each party agrees to protect the other's confidential information disclosed during an inquiry or engagement using at least the same degree of care it uses for its own confidential information, and not less than a reasonable degree of care. Confidential information does not include information that is or becomes publicly available through no fault of the receiving party, was rightfully known before disclosure, is independently developed without reference to the disclosing party's information, or must be disclosed under applicable law or a valid legal process, provided that, where legally permitted, the disclosing party is given prompt notice.

Fees and Payment

Fees, invoicing schedules, and payment terms for a Service engagement are set out in the applicable Engagement Agreement. Unless otherwise agreed in writing, invoiced amounts not disputed in good faith within a reasonable period are due as stated on the invoice. We may charge interest on overdue amounts at the maximum rate permitted by applicable law, and may suspend work and withhold delivery, access, or source materials until outstanding amounts are paid, without this constituting a breach by Craftnotion.

No Guaranteed Outcomes

Craftnotion performs Services using professional skill, care, and industry-standard practices. Except where an Engagement Agreement expressly and specifically states otherwise in writing, we do not guarantee any particular business result, including revenue, user adoption, search ranking, uptime, performance benchmark, funding outcome, or market validation. Estimates of price, timeline, or scope are good-faith estimates only and may change based on evolving requirements, discovered constraints, or Client-caused delay.

Disclaimer of Warranties

To the maximum extent permitted by applicable law, this Website and any general information, materials, or communications provided through it are made available on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Nothing on this Website constitutes professional, legal, financial, or technical advice for your specific circumstances. Any warranty applicable to Deliverables under a specific engagement is limited to what is expressly stated in the applicable Engagement Agreement.

Limitation of Liability

To the maximum extent permitted by applicable law:

• Craftnotion's total aggregate liability arising out of or relating to your use of this Website, these Terms, or, unless the applicable Engagement Agreement states a different cap, a Service engagement, will not exceed the total fees actually paid by you to Craftnotion for the engagement giving rise to the claim in the six (6) months preceding the event giving rise to liability.
• In no event will Craftnotion be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, or data, even if advised of the possibility of such damages.
• These limitations do not apply to liability that cannot be excluded or limited under applicable law, including liability for fraud, gross negligence, or willful misconduct.

Indemnification

You agree to indemnify and hold Craftnotion harmless from any third-party claim, loss, or expense, including reasonable legal fees, arising from: (a) content, data, or instructions you provide to us; (b) your breach of these Terms, an Engagement Agreement, or applicable law; or (c) your misuse of the Website or any Deliverable. Where an Engagement Agreement expressly provides for it, Craftnotion will indemnify the Client against a third-party claim that a Deliverable, as delivered and used as intended, directly infringes that third party's intellectual property rights, subject to the liability cap above and prompt written notice and reasonable cooperation from the Client.

Force Majeure

Neither party is liable for any delay or failure to perform caused by events beyond its reasonable control, including natural disaster, act of government, war, civil unrest, labor dispute, internet or utility outage, or failure of a third-party provider, for as long as that event continues.

Term and Termination

Either party may terminate an ongoing engagement for convenience on written notice as specified in the applicable Engagement Agreement, or immediately for the other party's uncured material breach. On termination, the Client remains responsible for fees for Services performed and expenses properly incurred up to the effective date of termination, each party will return or destroy the other's confidential information on request, subject to standard backup and legal-retention exceptions, and any clause that by its nature should survive termination, including intellectual property, confidentiality, payment, disclaimers, limitation of liability, indemnification, and dispute resolution, survives.

Non-Solicitation

During an engagement and for twelve (12) months after it ends, the Client agrees not to directly solicit for hire, or engage as an independent contractor, any Craftnotion personnel who worked on the engagement, without Craftnotion's prior written consent.

Relationship of the Parties

Craftnotion is an independent contractor. Nothing in these Terms or an Engagement Agreement creates an employment relationship, partnership, joint venture, or agency between Craftnotion and any Client, and neither party may bind the other.

Assignment

Craftnotion may assign or transfer its rights and obligations under these Terms or an Engagement Agreement to an affiliate or in connection with a merger, acquisition, or sale of assets, upon notice to affected Clients. A Client may not assign its rights or obligations without Craftnotion's prior written consent.

Modifications to These Terms

We reserve the right to update these Terms and Conditions at any time. Revised terms take effect immediately upon posting to this page, with the updated revision date displayed at the top. Changes to these Terms do not retroactively alter the terms of an Engagement Agreement already signed; any change to an active engagement requires a mutual written amendment.

Governing Law & Dispute Resolution

These Terms are governed by the laws of India, without regard to conflict-of-law principles. For a dispute arising from your use of this Website, the parties will first attempt in good faith to resolve it through direct negotiation for thirty (30) days, after which either party may refer the dispute to binding arbitration before a sole arbitrator seated in Hyderabad, Telangana, conducted in English under the Arbitration and Conciliation Act, 1996, with the arbitrator's award being final and binding. Either party may still seek urgent interim or injunctive relief from a competent court in Hyderabad, Telangana, to protect its confidential information or intellectual property. A dispute arising from a specific Service engagement is governed by the dispute-resolution terms of the applicable Engagement Agreement; this Section applies where that Agreement does not separately address dispute resolution.

General Provisions

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect, and the unenforceable provision will be interpreted to best reflect the parties' original intent. These Terms, together with any applicable Engagement Agreement, constitute the entire agreement between you and Craftnotion regarding their subject matter and supersede any prior discussions on that subject. Our failure to enforce a provision is not a waiver of our right to do so later. Notices to Craftnotion should be sent using the contact details below.

Contact Information

For inquiries regarding these Terms and Conditions, please contact us at biz@craftnotion.com or visit our Get in Touch page.

Craftnotion Private Limited's registered office is at 1st Floor, Tella's Residency, opposite Infocity Royale, Vinayak Nagar, Puppalguda, Hyderabad, Telangana 500089.